U pripremi budžeta za 2027. ulaganje u digitalizaciju brzo dobije svoj iznos. Stigne ponuda, saberu se licence, procijene implementacija i interni angažman. Zatim se otvori pitanje može li taj trošak sačekati još godinu.

When preparing a budget for 2027, the investment in digitalisation quickly gets a price tag. A quote arrives, licence costs are added up, and implementation costs and the time required from the internal team are estimated. Then comes the question: can this expense wait another year?

The cost of the current way of working is harder to see in one place. It is spread across the hours employees spend looking for documents, re-entering data, gathering approvals and checking why something has stalled. Some of it shows up in overtime and corrections. Some shows up in work the team no longer has the capacity to handle.

On September 17, we held our second UGO Meetup in Sarajevo, bringing together OWIS users. This time, we met at Motiff Coworking Space to demonstrate how OWIS can connect internal business processes with clients and external partners.

Tasks are easy to delegate. Someone else can prepare a document, gather the necessary documentation, review an invoice, or call the client. In most cases, nothing special is required for that.

What does not transfer automatically is the authority to complete the step. The authority to approve, sign, move something forward, or close it. That authority is not an attribute of a person but of a role, which is why it must be explicitly assigned.

The government can introduce eInvoices, and a company can purchase new software. Discover why true digitalization begins with analyzing business processes.

Last week, we held the first User Group of OWIS (UGO) Meetup in Sarajevo, an event intended for users of the OWIS system. 

The focus of the first meetup was the practical application of artificial intelligence, new OWIS functionalities, and the specific challenges users face in their everyday work. 

An invoice arrives by email. Someone saves it in a folder, records it in the ERP, and forwards it to the person who needs to confirm the expense. A few days later, when the supplier asks for the status, the search begins: who last saw the document, was it approved, is there a newer version, and why hasn't it been posted yet?

AI agents are currently one of the main topics in the business world. There is more and more talk about tools that can take over tasks, analyze documents, track information, help employees and speed up decision-making.

Many private companies today can rightly say that they are no longer at the very beginning of digitalization. Documents are no longer kept only in binders, teams use Excel, SharePoint, Google Workspace, internal folders, emails, and various forms, and procedures exist at least in some form. At first glance, it seems that the company is organized and that things are functioning well enough.

In every organization, the same problem exists: the information is there, but it is scattered. Someone is looking at a list of cases, someone else is reviewing reports, someone is counting tasks in their head, while management wants a quick overview without twenty clicks. Workspaces, or widgets, are an additional OWIS feature designed to solve exactly that: they provide a clear overview of what truly matters, all in one place.

Based on more than two decades of work on digitalizing processes in organizations of various sizes and sectors, OWIS experts today see very clearly recurring patterns. It is from this experience that we highlight four changes that will become part of everyday work in 2026, without much notice and without an alternative.